TERMS
OF
USE
Definitions
"Business Day" means a day other than Saturday, Sunday, or a public holiday.
"Company" refers to Istopolis Marketing Services IKE.
"Client" is the person or business entity purchasing services from the Company.
"Services" are the services the Company will provide to the Client as specified in the Order.
"Order" is the set of services purchased by the Client from the Company.
"Terms" are these terms and conditions as updated from time to time by the Company.
The Agreement
An order is the Client's acceptance of the Company's offer to purchase Services. The Client must ensure the Order details are accurate and complete. The Order is accepted only upon payment of a non-refundable deposit, which authorizes work to begin. This Agreement encompasses the entire arrangement between the Company and the Client for the provision and purchase of Services. The offer is valid for 30 days from its issuance date.
Company Obligations and Warranties
The Company will provide Services with reasonable care and effort, following specifications and agreed timelines. It is not liable for delays caused by force majeure or the Client's lack of materials or instructions. The Company may adjust Services to comply with laws and use subcontractors but remains responsible for performance.
Client Obligations and Indemnities
The Client must provide timely information and assistance needed for the order and ensure all provided content is accurate. They must review and approve materials promptly and notify the Company of any technical changes affecting Services. If the Client fails to comply within agreed timelines, the Company may invoice for all Services. The Client must indemnify the Company and comply with all relevant laws and regulations.
Delays and Complaints
If delays in Services are due to the Company's fault, it must rectify or deliver without undue delay. If issues persist after reasonable efforts, the Client may cancel the order if the breach is significant. Complaints about delays or breaches must be submitted in writing within 48 hours; otherwise, Services are considered accepted. The Client acknowledges that some Services depend on third-party providers, whose terms apply. The Company does not guarantee Third-Party Services and is not liable for their delays or failures.
Liability
Unless expressly stated otherwise, the Company shall not be liable to the Client for any loss or damage arising from or in connection with the provision of the Services or for any claim made against the Client by any third party. The Company shall not be liable for any direct, indirect, or consequential losses or damages suffered by the Client that fall into the following categories:
Other Liability Limitations
The Company is not liable for disruptions, hacking, viruses, third-party software issues, or dependencies on external search engines or websites. It is not responsible for changes made without notice by the Client or third parties, such as domain names or technical settings. The Company will strive to comply with search engine guidelines for services like optimization and Google Analytics but is not liable for issues due to changes in terms of use, algorithms, or search criteria. The Company is also not liable for changes or disruptions in search engines.
Other
The Company reserves the right to modify or discontinue the Services, either temporarily or permanently. The Company may provide its Services to third parties during or after the provision of Services to the Client.
"Business Day" means a day other than Saturday, Sunday, or a public holiday.
"Company" refers to Istopolis Marketing Services IKE.
"Client" is the person or business entity purchasing services from the Company.
"Services" are the services the Company will provide to the Client as specified in the Order.
"Order" is the set of services purchased by the Client from the Company.
"Terms" are these terms and conditions as updated from time to time by the Company.
The Agreement
An order is the Client's acceptance of the Company's offer to purchase Services. The Client must ensure the Order details are accurate and complete. The Order is accepted only upon payment of a non-refundable deposit, which authorizes work to begin. This Agreement encompasses the entire arrangement between the Company and the Client for the provision and purchase of Services. The offer is valid for 30 days from its issuance date.
Company Obligations and Warranties
The Company will provide Services with reasonable care and effort, following specifications and agreed timelines. It is not liable for delays caused by force majeure or the Client's lack of materials or instructions. The Company may adjust Services to comply with laws and use subcontractors but remains responsible for performance.
Client Obligations and Indemnities
The Client must provide timely information and assistance needed for the order and ensure all provided content is accurate. They must review and approve materials promptly and notify the Company of any technical changes affecting Services. If the Client fails to comply within agreed timelines, the Company may invoice for all Services. The Client must indemnify the Company and comply with all relevant laws and regulations.
Delays and Complaints
If delays in Services are due to the Company's fault, it must rectify or deliver without undue delay. If issues persist after reasonable efforts, the Client may cancel the order if the breach is significant. Complaints about delays or breaches must be submitted in writing within 48 hours; otherwise, Services are considered accepted. The Client acknowledges that some Services depend on third-party providers, whose terms apply. The Company does not guarantee Third-Party Services and is not liable for their delays or failures.
Liability
Unless expressly stated otherwise, the Company shall not be liable to the Client for any loss or damage arising from or in connection with the provision of the Services or for any claim made against the Client by any third party. The Company shall not be liable for any direct, indirect, or consequential losses or damages suffered by the Client that fall into the following categories:
- Loss of profits or business opportunity
- Loss of data
- Electronic fraud on any of the Client's accounts managed by the Company.
Other Liability Limitations
The Company is not liable for disruptions, hacking, viruses, third-party software issues, or dependencies on external search engines or websites. It is not responsible for changes made without notice by the Client or third parties, such as domain names or technical settings. The Company will strive to comply with search engine guidelines for services like optimization and Google Analytics but is not liable for issues due to changes in terms of use, algorithms, or search criteria. The Company is also not liable for changes or disruptions in search engines.
Other
The Company reserves the right to modify or discontinue the Services, either temporarily or permanently. The Company may provide its Services to third parties during or after the provision of Services to the Client.